Practical Support & Care

From hot meals to specialist advice, we are here to provide practical help and support with dignity.

When to find us

We operate specific sessions throughout the week to ensure we can provide the best possible service to our guests.

Monday

Evening Social & Wellbeing Support

7:30pm – 9:00pm

Start your week in a warm, friendly environment. Join us for a chat, play some games, and seek advice in a relaxed setting — all over tea, coffee, and biscuits.

Tuesday & Wednesday

Meals, Food parcels, Clothing & Support

12:00pm – 2:00pm

Our primary drop-in sessions - We serve a hot 2-course meal, distribute food parcels & provide access to our clothing bank which is subject to availability

Flexible Support

Senior Support Co-ordinator

Every Session + By Appointment

Mark Stainburn, our Senior Support Co-ordinator, provides one-to-one advice on housing, benefits, and mental health, helping guests find a way forward.

Who can use us?

We understand that unexpected crises and life circumstances can leave anyone in a difficult position. That's why we are:

  • Non-referral You can just walk-in however you will need to let us register you on our system for free.
  • Open to all adults (18+) No children permitted on site.
  • Host regular agency drop-ins See our full list.

Integrated Agency Support

To provide the best possible care, we host regular drop-ins from partner agencies at the Hope Centre:

Taking Therapies
Inspiring Recovery
Spectrum (Health)
BHA (STD Testing)
BEVAN (Mobile triage unit)
Liver Buddies (Hep C testing & treatment)
Local Police
Foundations Housing & Riverside (Homelessness)

Frequently Asked Questions

Common questions about our services and how we operate.

Do I need a referral to use the food bank?

No, you do not need a referral, anyone in need can walk in and receive support, food, and clothing without jumping through hoops however you must let us register you on our system to be able to access our services.

Are there any costs involved?

Absolutely not. All our meals, food parcels, clothing items and support are completely free.

What age range do you support?

Our focus is on supporting adults aged 18 and over in our community.

Is there a time limit I can use the services?

No, you can use us for aslong as you feel you need to.